PRIVACY POLICY

Welcome to Player2.shop

This Privacy Policy explains how CTRL ALT ELITE LLC ("we," "us," or "our") collects, uses, and protects your personal information when you visit or make a purchase from Player2.shop (the "Site").

By using our Site, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide:

• Contact Information: Name, email address, phone number, shipping address, and billing address when you place an order.

• Payment Information: Credit card details and billing information. Note: Payment processing is handled securely by third-party providers (e.g., Stripe). We do not store your full credit card information on our servers.

• Account Information: Email and password if you create an account.

• Communications: Any information you provide when contacting us via email or customer support.

Information Collected Automatically:

• Device Information: IP address, browser type, operating system, and device identifiers.

• Usage Data: Pages visited, time spent on pages, links clicked, and browsing behavior.

• Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to enhance your experience, analyze traffic, and serve relevant advertisements.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including shipping and payment processing.

• Communicate with you about your order, including confirmations and shipping updates.

• Send promotional emails and marketing communications (only with your consent—you can opt out anytime).

• Improve our website, products, and customer experience.

• Analyze site traffic and usage patterns.

• Prevent fraud and enhance security.

• Comply with legal obligations.

Sharing Your Information

We do not sell your personal information. We may share your data with:

• Fulfillment Partners: We use Printful to produce and ship orders. They receive your shipping information to deliver your products.

• Payment Processors: Stripe or other payment providers process your transactions securely.

• Advertising Platforms: We may share data with platforms like Snapchat, Meta (Facebook/Instagram), and Google for advertising and retargeting purposes. This data is used to show you relevant ads and measure ad performance.

• Analytics Providers: We use tools like Google Analytics to understand how visitors use our Site.

• Legal Requirements: We may disclose information if required by law, regulation, or legal process.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and cart items.

• Analyze site traffic and performance.

• Deliver personalized advertisements.

• Track conversions from advertising platforms.

Types of Cookies We Use:

• Essential Cookies: Required for the Site to function properly (e.g., shopping cart, checkout).

• Analytics Cookies: Help us understand how visitors interact with our Site.

• Marketing Cookies: Used to deliver relevant ads and track ad campaign performance.

Managing Cookies:

You can control cookies through your browser settings. Note that disabling certain cookies may affect Site functionality.

Third-Party Services

Our Site may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Third-party services we use include:

• Printful (order fulfillment)

• Stripe (payment processing)

• Google Analytics (site analytics)

• Snapchat Ads (advertising)

• Meta Ads (advertising)

• Google Ads (advertising)

Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this policy.

• Comply with legal and regulatory requirements.

• Resolve disputes and enforce agreements.

If you wish to have your data deleted, please contact us at hello@player2.shop.

Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.

• Correction: Request correction of inaccurate or incomplete data.

• Deletion: Request deletion of your personal data.

• Opt-Out: Unsubscribe from marketing communications at any time.

• Data Portability: Request a copy of your data in a portable format.

To exercise any of these rights, contact us at hello@player2.shop.

California Residents (CCPA):

If you are a California resident, you have the right to know what personal information we collect, request deletion, and opt out of the sale of your data. We do not sell personal information.

European Residents (GDPR):

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation, including the right to access, rectify, or erase your data, and the right to lodge a complaint with a supervisory authority.

Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at hello@player2.shop.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

CTRL ALT ELITE LLC

Email: hello@player2.shop

© 2025 Player2.shop. All Rights Reserved.

Owned and operated by CTRL ALT ELITE LLC.

This site is not affiliated with, endorsed by, or sponsored by Snap Inc., Meta Platforms Inc., or Google LLC. All trademarks belong to their respective owners.